Hello recently tried to get the new software update on my new clio v, multimedia system has been stuck on ‘initializing' since nearly 2 weeks ago. anyone had any luck with this? been to the dealership & theyve told me its a renault issue with the software. still waiting on renault for a response to getting it fixed…

Hi Jmullenx, Please contact us so we can assist you with this, through one of the channels you can find here: https://www.renault.co.uk/contact.html